Hildebrando

Hildebrando is the principal provider of IT staffing solutions for the outsourcing center of New York Life in Mexico. The center integrates and updates New York Life applications including customer services and bill collection services. The center develops and implements Web applications that enhance the customer experience and increase retention. Hildebrando developed the system that integrates the collection process from three different systems into a unique solution, allowing the company to receive payments through additional channels like automatic charge to credit card and banking account as well as phone payment.