In today's highly competitive environment, companies need more than ever to continuously deploy new applications supporting their businesses, and the IT departments are working hard to get the job done.

Each project needs to be completed on time and the applications must comply with the required service level agreements (SLA). Timeliness and compliance require dedicated and skilled resources, but IT managers are also under pressure from the firm's executives to reduce costs.

Cost Reduction vs. Service Excellence

 

 

HILDEBRANDO´S CAPTIVE CENTER SERVICES
 

Hildebrando Services is the leading provider of Captive Centers Services in near shore locations. We design and implement the most convenient custom IT solutions to our client needs, offering them all the advantages of a company owned IT environment but at offshore costs.

Our turnkey IT Solutions provide the teams, facilities, and infrastructure our clients require to meet their deadlines while maintaining the highest level of quality and security.

Captive Centers: A Simple and Complete Solution

Off-site Teams: a Scalable Solution for Your IT Needs

Hildebrando provides the following services to establish your nearshore Captive Center in a fast, efficient and cost-effective manner:
 

Recruitment and Training Services
 

Hildebrando recruits, selects and assist in the hiring process of the center personnel, including both the technical staff and the management team. The ramp-up plan includes specific testing and assessments to evaluate candidates? technical skills. Hildebrando is responsible of all logistics for training effort.

Staffing Services
 

Hildebrando Staffing Services guarantee a ramp-up of dedicated resources of agreed quality dedicated development teams that enjoy thought continuity ? no hands-off or continuous training, team spirit, and ensure security and confidentiality. The hiring is performed according to the client established dates and in accordance with Federal, State and Local labor laws and any other regulatory requirements.
 
Administration Services

Hildebrando provides payroll processing services, including personnel pay calculations and tax withholdings and reporting in compliance with local labor laws and government requirements.

Hildebrando provides local accounting and tax preparation support, according to local laws and client corporate requirements.

Hildebrando provides personnel to manage the administrative functions and support services, including procurement support.

 Hildebrando provides personnel administration services helping the client to build its Human Resources Department in compliance with the client corporate standards and local related laws and common practices.

Hildebrando provides guidance and lobbying support with federal and state government officials in terms of investment incentives programs and grants in order to reduce risk, costs and capital investments needed for setting up the client nearshore operations.
 
 

Facilities Build-Out Services

Hildebrando can setup temporary facilities for client operations, thus enabling the client to start the nearshore operations as soon as the first group of associates is hired. Each work place is equipped with IP telephone, network and electricity outlets, furniture and fast and secure internet service. The temporary facilities have access control, reception in the entrance, training rooms, videoconference room and parking space.

Hildebrando and/or the client set up a Facilities team that will provide leadership in facilities selection, floor plan design and facilities build-out.
 

A SIMPLE AND COMPLETE SOLUTION FOR YOUR IT MULTISOURCING NEEDS
 

Whatever your IT needs are, be they application development, customization, integration, testing, maintenance or business process operations outsourcing, we provide you with a simple and complete infrastructure and resource management solution to your IT needs. We implement your company's processes and best practices, thus enabling you to meet the deployment deadlines of your IT projects with the highest level of quality.

 

You don't have to face the complexity of setting up an offshore operation to reduce your IT costs we supply you with a turnkey center, customized to your IT needs, that includes teams, facilities, infrastructure, and the best telecommunications systems. We set-up and administer the center, so you don't have to deal with legal and tax issues related to local labor laws.
 

 

You have total control over your multisourcing projects
 

The main concern IT managers have about offshore outsourcing is losing control over the projects and not making the committed delivery dates. With the Hildebrando custom Captive centers, you have total control over your projects. You can manage them in a simple and effective way, because the centers, fully customized to your needs, become part of your in-house IT resources. There is no major time zone difference between your custom center and your main offices that would hinder communications with the teams, and if face-to-face meetings are needed, the flight time between the centers and any major city in the USA is 3.5 hours on average.
 

The Hildebrando custom centers infrastructure includes control, report and team management in a secure environment with data privacy enforcement and controlled access that reduces project risks. The centers are situated in locations that implement IP protection policies and have no export control restrictions.
 

The centers billing is also very simple. You will pay a simple monthly rate that will include all services required by our clients, which may span from team management to full Build-Operate-Transfer (BOT) agreements. Contact our Captive Center team at nearshore@hildebrando.com to design a fast and efficient solution to your nearshore IT multisourcing needs.